FAQs

Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also log in to My Account and view tracking details under your order history.

Orders are processed within 1–2 business days and delivered within 3–7 business days across India. Remote locations may take an additional 2–4 days.

Yes! We offer free delivery on every order — no minimum purchase required.

Yes, COD is available on most pin codes across India. A small COD handling fee may apply and will be shown at checkout.

You can initiate a return within 4 days of order date via My Account (upload at least 2 photos and select a reason) or by emailing support@swaroopstore.shop. The item must be unused with original tags attached.

Yes, size exchanges are available within 4 days of order date, subject to stock availability. Visit My Account to request an exchange or contact our support team.

Refunds are processed within 5–7 business days after we receive and inspect your returned item. The amount will be credited to your original payment method.

Orders can be cancelled before dispatch via My Account or by contacting support. Once dispatched, please use our return policy instead.

Each product page includes a detailed size guide with measurements in inches. If you're between sizes, we recommend sizing up for a comfortable fit.

We recommend gentle hand wash or dry clean for most SWAROOP pieces. Avoid direct sunlight when drying and iron on reverse at low heat. Specific care instructions are included on each product label.

Yes. Many of our collections feature authentic Jaipur handblock printing crafted by local artisans. Product descriptions specify the printing technique used.

Reach us at support@swaroopstore.shop, call +91 91458 26827 (Mon–Sat, 10 AM – 7 PM IST), use the contact form on our website, or chat with us on WhatsApp (Mon–Sat, 10 AM – 7 PM IST).